Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Introduction

Voice AI Flow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension, website, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1. Information You Provide

We may collect information that you provide directly to us, including:

  • Account Information: When you create an account, we collect your email address, display name, and profile information.
  • Authentication Data: When you sign in using Google Sign-In, we receive your Google account email and basic profile information.
  • Usage Data: Information about how you use our Service, including features accessed and interactions with our extension.

2.2. Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

  • Device Information: Browser type, version, and operating system information.
  • Usage Information: How you interact with our Service, including timestamps, features used, and error logs.
  • Technical Data: IP address, unique device identifiers, and other technical information necessary for the operation of our Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Authenticate your identity and manage your account
  • Process transactions and manage subscriptions
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting providers (e.g., Google Firebase, Google Cloud Platform)
  • Authentication services (e.g., Google Sign-In)
  • Analytics and monitoring services

These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.

4.2. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL
  • Secure authentication and authorization mechanisms
  • Regular security assessments and updates
  • Access controls and audit logging

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your data is stored on secure servers provided by Google Firebase and Google Cloud Platform, which comply with industry-standard security practices and certifications.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to access and receive a copy of your personal information
  • Correction: The right to correct inaccurate or incomplete information
  • Deletion: The right to request deletion of your personal information. For detailed instructions on how to delete your account and data, please see our Data Deletion Instructions.
  • Objection: The right to object to processing of your personal information
  • Portability: The right to receive your data in a structured, machine-readable format
  • Withdrawal of Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. For account deletion requests, please follow our Data Deletion Instructions.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use cookies for the following purposes:

  • Authentication and session management
  • Preference storage
  • Analytics and performance monitoring

8. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Third-party services we use include:

  • Google Firebase: For authentication, database, and hosting services
  • Google Sign-In: For user authentication
  • Google Cloud Platform: For cloud infrastructure and services

9. Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it, including through the use of standard contractual clauses or other appropriate safeguards.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you by email (sent to the email address specified in your account) or by a prominent notice on our Service before the change becomes effective.

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable privacy laws.

Need to delete your account? Please visit our Data Deletion Instructions page for step-by-step guidance on how to request account deletion.

Last Updated: January 1, 2024

This Privacy Policy is effective as of the date listed above.